Go back home > FAQ > no category

FAQ

#Care Recommendations #Custom Tailoring #Delivery and Payment #Order of Goods #Price and Discounts #Returning #Sizes and Measurements #Sketch and Design

Hello, I sent to you an E-Mail on the 13.th of december because my daughter'll do 2 news routines this year ( march ). I sent you also the music. It's in 2 months, do you thing you can do both ? thanks a lot. Nathalye

Answer:

Dear Nathaly,

I'm very glad to hear from you again with a new query!

I looked through my inbox trying to find your e-mail from December 13th. Unfortunately I haven't received your email. Can I ask you to resend it to me once again to [email protected]
We'll check the music to come up a new design for your daughter. We have enough time for production till March.

Lookig forward to hear from you,

Can you do a leotard for a mixed pair (boy and a girl)? I sent the leotard to your email.

Answer:

Dear Gili,

We'd be glad to produce the mixed pair leotards for you. Can you please send me the picture once again to my email - [email protected].

Thank you!

How much would the stone flower design be without the skirt? Do you do free shipping to the UK? If I was to order several designs for a club would there be any discount?

Answer:

Dear Caryl,

Thank you for your query! The price of the leotard depends on the size. Please send the measurement of gymnast to my email - [email protected] and we'll calculate the price for you. Shipping to UK is free if you order the leotard from the sections "over $100". You get 10% discount ordering 3 or more leotards at once.

We'd be happy to take your order!

We have the Acro Leo for the top of our elite mixed pair going to World's in China mid-March but we need the tunic and pants designed and made to match. Will we need to send you the Leo?? And how lagoon could we possibly have that done?? Thanks!

Answer:

Dear Elizabeth,

Thank you for your query! We would be very happy to design the tunic and pants matching the leotards. Please send me the picture of the leotards and some examples of what kind of tunic or pants you need. Your hand drawing is also possible. My email is [email protected]

Good afternoon, we are looking at your site. Could you tell me what currency the leotards are. Are they in US dollars, Russion or is it converted to Austrslian dollars on the site automatically? Thank you

Answer:

Dear Bridgette,

At the web-store the price is listed in US dollars. There is an option to change currency to EURO.

Can the leotards be ordered in another color? My daughter is interested in one but the picture is showing it in black.

Answer:

Dear Angela,

Yes, it is possible to produce the leotard in another color. While placing of your order just indicate in the comment box your color preference and we'll contact you to clarify the details.

Can I order a dress with a litlle longer skirt ? Its for rollerskating... In the order, the crystal for the dresses are swarovski? Portugal it's in Zone 3? Thank You

Answer:

Dear Xana,

Yes we can make the skirt longer. Take your measurements including skirt length according to our web-tutorial with detailed description, pictures and video (see the link): /tips/how-to-take-measurements-for-women Let me know if you need my assistance. Contact me via email - [email protected]

Thank you!

Hi!! We are looking for two beautiful suits for a synnchronized swimming duet. The competition will in one month. Still we have time to order it//

Answer:

Dear Ileana,

Thank you for your query! We do have enough time for production and shipping of your order. Please send me the design and measurements to my email address for making a final quote. Email address is [email protected]

We are happy to take your order!

how do i cancel an order

Answer:

Dear Lee,

If you placed the order through the web-site, forward your cancellation request together with your order number to [email protected]

Thank you!

Hello, it is Scarlet from Korea. I want to order for my sister's contest clothes. The name of the Model is 'Avatar rhythmic gymnastics leotard' from your website. It is really colorful and awesome but the thing is I want sleeveless dress. Do you think it is possible to get it? And Can I get some discount if I order sleeveless dress? less fabric, less cost? I am wondering bc I want to order total 3 dresses. So Give me a call or give me an email :) Thanks for all your help. Have a lovely day.

Answer:

Dear Scarlet,

Thank you for your query! It's possible to modify the original Avatar leotard and make it sleeveless. You get 10% discount ordering 3 leotards at once. Please provide the measurements of your sister to my email address and we'll make the final quote. My email [email protected]

We would be happy to take your order!

1 ... 5 6 7 8 9 ... 16

Write new question

Ask Your Question to Consultant

New question successfull added! Manager contact with you soon!

New question not added! Please check question form or try later.